IP telephony and alarm systems have never worked together. Here are some tips we recommend before migrating to IP telephony from Foneco or any other IP service provider.
Pair your fax and alarm system line
Our recommendation for alarm systems is the same as for large fax users: keep a traditional analog line for these services. You are able to keep only one line for these two services. Ask your alarm system supplier that he is using the fax line.
If this is not the case, have your cabling or alarm company connect the alarm system via the fax line. The addition of a CA38A modular block is recommended. This block is used to interrupt the transmission of a fax if the alarm system is triggered.
- The cell relay
The majority of the alarm system provider offers to connect you via a cellular relay (3G or LTE). This option is ideal if you do not keep an analog line for faxing.
We invite you to contact your Foneco professional for more information.